Terms of Service

1Scope and Acceptance

These Terms of Service (“Agreement”) govern the provision, deployment, and use of the AdTie Aura low-latency multi-channel audio streaming platform, including on-premise streaming appliances, multi-channel audio capture interfaces, remote management infrastructure, web listener interfaces, and player applications.

By purchasing, installing, accessing, or using the Service, Venue Operators (“Client”, “Venue”) and individual Listeners (“End Users”) agree to be bound by this Agreement.

2Service Description & Technical Architecture

• The Platform: AdTie Aura provides an edge-processed, low-latency audio transmission pipeline routing line-level inputs (e.g., TV feeds, commentary, zoned media) to connected client devices on or near the venue premises.
• Transient Pipeline: The Service functions solely as a real-time transport mechanism. No continuous persistent recording, rebroadcast archiving, or audio storage is provided on AdTie Aura servers or local appliances.
• Service Availability: While Smarttech Integration Limited strives for continuous uptime and low-latency delivery, performance may vary depending on local network infrastructure, Wi-Fi saturation, client device hardware, and third-party ISP bandwidth.

3Content Licensing, Copyright & Venue Responsibilities

• Venue Sole Responsibility: The Venue retains sole legal and operational responsibility for all audio signals fed into the on-premise audio capture interface and streaming appliance.
• Public Performance & Broadcast Rights: The Venue warrants that it holds all necessary public performance licenses, statutory clearances, and permissions (including, without limitation, PRS for Music, PPL, or regional equivalents, as well as commercial TV broadcast licenses such as Sky Business, TNT Sports, or terrestrial permissions) for all content transmitted across the platform.
• Indemnification for Infringement: The Venue agrees to fully defend, indemnify, and hold harmless Smarttech Integration Limited, its directors, and technical contractors against any fines, claims, damages, royalties, or legal fees resulting from unlicensed, unauthorized, or infringing audio routed through the Service.

4Hardware Deployment, Maintenance & Remote Management

• Hardware Ownership & Care: Where on-premise equipment (including the server appliance, multi-channel audio interface, power supplies, and rack components) is supplied by the Provider on a lease or managed-service basis, title remains with Smarttech Integration Limited unless explicitly transferred via a separate bill of sale.
• Network & Environmental Prerequisites: The Venue must provide a stable local network connection, required Ethernet drops, clean mains power, and adequate physical ventilation.
• Remote Access Authorization: The Venue authorizes Smarttech Integration Limited to access deployed appliances remotely via encrypted mesh networking protocols for software updates, telemetry diagnostics, security patching, and stream optimization.

5End-User Conduct & Prohibited Uses

End Users and Venues agree not to:

• Intercept, reverse-engineer, decompile, or extract raw stream pipelines for the purpose of pirating or redistributing audio feeds outside the authorized venue context.
• Use the system to capture, broadcast, or transmit unauthorized ambient room surveillance or confidential communications without explicit legal consent.
• Overload, attack, or tamper with the local streaming nodes or central signaling architecture.

6Fees, Billing & Service Modifications

• Commercial Terms: Subscriptions, hardware charges, and software maintenance fees are billed in accordance with the specific commercial order form or service tier agreed with the Venue.
• Suspension for Non-Payment: We reserve the right to suspend signaling, remote management services, and audio endpoint delivery if undisputed account fees remain overdue.
• Platform Evolution: We may update system firmware, web player capabilities, and routing protocols to enhance security, reduce latency, or meet regulatory compliance.

7Disclaimers and Limitation of Liability

• “As Is” Delivery: The Service and hardware appliances are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, regarding uninterrupted or zero-latency transmission.
• Exclusion of Consequential Damages: To the maximum extent permitted by English law, Smarttech Integration Limited shall not be liable for any indirect, incidental, punitive, or consequential damages, including loss of venue revenue, loss of business reputation, patron dissatisfaction, or network outages.
• Aggregate Liability Cap: The total aggregate liability of Smarttech Integration Limited arising out of or in connection with this Agreement shall not exceed the total fees paid by the Venue to the Provider in the twelve (12) months preceding the claim.

8Termination

• Termination for Cause: Either party may terminate the Service agreement immediately upon written notice if the other party breaches a material term (such as copyright infringement or non-payment) and fails to remedy it within 30 days of notice.
• Post-Termination Effect: Upon termination, the Venue’s license to use the streaming platform ceases, and any leased hardware appliances must be safely returned to Smarttech Integration Limited.

9Governing Law & Jurisdiction

This Agreement, and any dispute or claim arising out of or in connection with its subject matter, shall be governed by and construed in accordance with the laws of England and Wales. Both parties irrevocably submit to the exclusive jurisdiction of the Courts of England and Wales.